"A little bit of mercy makes the world less cold and more just." ~ Pope Francis, at St. Peter’s Square, March 18, 2013, in his first scheduled public appearance. On October 23, 2015, Tennessee received $50,309,105 in federal funds to assist lower income families with utility bills for heating and cooling. These funds are distributed through a program known as "LIHEAP." Q:What is "LIHEAP"?